Frequently Asked Questions
Everything you need to know about KAMA GEAR home essentials.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, while larger furniture items may take 10-14 business days depending on your location.
Do you offer a warranty on KAMA GEAR products?
Yes, all KAMA GEAR products come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to be eligible for a full refund, excluding shipping costs.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Shop Pay Installments.
Are your textiles and materials sustainably sourced?
KAMA GEAR is committed to sustainability. We prioritize eco-friendly materials, including OEKO-TEX certified fabrics and FSC-certified wood, whenever possible in our collections.